Welcome to Rabhasam Organic (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website (the “Site”) and services for purchasing organic products like black rice, Damaulik spices, teas, and more. By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

1. Use of the Site

You must be 18 years or older to use the Site. You agree to provide accurate information during registration and purchases. We reserve the right to suspend or terminate accounts for violations, including fraudulent activity. All content on the Site, including product descriptions (e.g., Damaulik CTC Tea benefits), is for informational purposes and protected by copyright.

2. Orders and Payments

Product listings (e.g., over 100 items like oils, grains, and masalas) are subject to availability. We confirm orders via email. Prices exclude taxes and delivery charges, displayed in INR. Payments via secure gateways; no refunds on perishable goods unless defective. Delivery typically within Bangalore in 2-5 days.

3. Shipping and Delivery

We ship primarily in Bangalore with fast, fresh delivery from local sustainable farms. Shipping costs apply; free over specified amounts. Delays due to weather or logistics are possible. Inspect products upon receipt; report issues within 48 hours.

4. Returns and Refunds

Non-perishable items returnable within 7 days if unopened and in original packaging. Perishables (e.g., ghee, fresh rice) non-returnable for hygiene. Contact support@rabhasamorganic.com with order details. Refunds processed in 5-7 days minus shipping.

5. Product Quality and Liability

Products are organic, sourced sustainably, but we disclaim liability for allergies or misuse. Descriptions (e.g., fenugreek seeds for digestion) are general; consult professionals for health advice. Our liability limited to product price.

6. Privacy

Your data handled per our Privacy Policy. We collect info for orders and marketing; opt-out anytime.

7. Intellectual Property

Site content, branding, and product names (e.g., Damaulik Garam Masala) are ours. No unauthorized use.

8. Governing Law

These Terms governed by Indian law, Bangalore jurisdiction.

9. Changes

We may update Terms; continued use implies acceptance.

Contact us at info@rabhasamorganic.com for questions.